Return and Refund Policy
If you are not satisfied with your product, you can return your purchase under the policy stated below for up to 20 days from the date of your delivery.
Shipping and insurance charges are not refundable. Please email our support team firstname.lastname@example.org. Thank you!
There is a 30-day return policy from when the carrier has confirmed delivery to residence to when a return request has been submitted.
Return policies do not transfer to patrons who are not the purchasing customer unless the items were noted as a gift at checkout.
Items must be returned in original packaging. Items must be returned unused, in undamaged condition, and free of any signs of usage. Items showing signs of damage, usage, opened packaging, or wear and tear will result in a 35% restocking fee. NO EXCEPTIONS. There is an automatic 20% restocking fee on all items unused and in original packaging unless the items are exchanged for something of equal or lesser value. NO STORE CREDIT WILL BE GIVEN. It is recommended to insure your item against any shipping damage by the carrier. When the delivery date of your return has been confirmed by the carrier, it may take up to 24-72 hours to process the order, inspect the item, and test the item (depending on reason for the return). Once the item has been processed, a refund will be issued for the original purchase price of the item Shipping charges will not be refunded.